Gateway Agent - Onsite

Pay Rate: $20.00/hr.

Job Start Date - 10/26/26

Job End Date - 4/27/28

Job Description -

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo Initiate, prepare, process and assemble all required documentation for air, LCL or FCL shipments

Ensure documentation is accurately processed, distributed and released to the carrier, customers and agents in a timely manner

Apply industry knowledge and critical thinking to adapt processes/create solutions in response to challenges both internally and externally

Execute/coordinate tasks on the shipments to meet all SOP requirements, including submission of SLI's to carriers, ocean export bills of lading, updates on shipments, processing pre-alerts, tracking of shipments, invoicing, etc.

Create, maintain, and update shipments in Navisphere, ensuring accurate data

Ensure a high-level of data integrity on the master level of a consolidation, including routing, eManifest status, master level INCOterms and documents

Facilitate Relationships:

Communicate clearly both internally and externally, timely and effectively with overseas offices, agents, customers and outside vendors to ensure a smooth flow of the shipment

Promote a positive working relationship for all team members

Other Activities:

Work according to our client, local and global laws, regulations and procedures

Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

High school diploma or GED

Minimum 1-3 years of Global Forwarding experience

Proficient in Microsoft Office Suite of programs

Preferred:

Associate or bachelor's degree from an accredited college or university in a related field 2-4 years of gateway or shipment consolidations experience

Excellent communication, prioritization, and multi-tasking skills

Excellent customer service skills and follow up to be utilized with customers and the network

Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

High level of attention to detail

Ability to work in a fast-paced and deadline-driven office environment

Values a diverse and inclusive work environment

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.